Logototo Privacy Policy — How We Protect Your Information

1. Information We Collect

When you register or use the logototo platform, we collect certain categories of information to ensure our services function properly and securely. These are as follows:

Account & Personal Information

• Full name as it appears on your official identification document.
• The email address used for registration and communications.
• Mobile number registered in Malaysia.
• Date of birth (for age verification, minimum 18 years old).
• Malaysian bank account number used for withdrawals.

Device & Browser Information

• Device type (mobile phone, tablet, or desktop), operating system, and browser version.
• IP address and general location (state/city in Malaysia) derived from the IP address.
• Session data — including pages visited, time of visit, and actions taken on the platform.

Payment Information

All transactions are processed in Malaysian Ringgit (RM). logototo does not store credit or debit card numbers directly. Payments via FPX and Touch 'n Go are processed by payment service providers that comply with Malaysia's financial security standards. We only retain transaction records (amount, date, payment method, status) for account and customer support purposes.

2. How This Information Is Used

Logototo uses collected information solely for legitimate purposes directly related to platform operations. The primary uses of your data are:

• Account Management: Creating, verifying, and securing user accounts.
• Transaction Processing: Verifying deposits and withdrawals in RM and maintaining accurate financial records.
• Customer Support: Responding to enquiries, resolving technical issues, and handling complaints.
• Platform Security: Detecting suspicious activity, preventing fraud, and protecting the integrity of gameplay.
• Legal Compliance: Complying with Malaysian legal requirements including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.
• Service Improvements: Analysing usage patterns in aggregate (not at an individual level) to improve the platform experience.

Logototo does not sell, rent, or use users' personal data for any third-party advertising purposes without user consent.

3. Cookies & Tracking Technologies

The logototo platform uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly. We use three types of cookies:

• Essential Cookies: Required for core functions such as session login, account security, and platform navigation. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how users interact with the platform — such as most frequently visited pages and page load times — to help us improve our services.
• Preference Cookies: Saving user preferences such as interface language and display settings to ensure a consistent experience on every visit.

You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to log in or use the logototo platform to its full extent.

4. Data Storage & Security

Protecting your personal information is logototo's top priority. We implement multiple layers of technical and operational safeguards to keep your data secure:

• SSL/TLS encryption for all data transmitted between user devices and logototo servers.
• Passwords are stored in hashed form — we do not store passwords in plain text and cannot view your account password.
• Access to user data is restricted to authorised personnel only, with access logs monitored on a regular basis.
• Data is stored on servers protected by firewalls and intrusion detection systems.

User account data is retained for the duration the account remains active, plus three years after account closure, in line with Malaysia's financial compliance requirements. Data that is no longer needed will be securely deleted.

5. Sharing Information with Third Parties

Logototo does not share users' personal information with third parties for commercial purposes. However, there are limited circumstances where data sharing is necessary:

• Payment Processors: FPX and Touch 'n Go providers receive the transaction details necessary to process deposits and withdrawals. They are bound by confidentiality agreements and financial security standards.
• Legal Authorities: logototo will disclose user information when required by court order, Malaysian law enforcement authorities, or relevant financial regulatory bodies.
• Technical Service Providers: Technical infrastructure providers (such as cloud services) that process data on our behalf, subject to strict data processing agreements.

In all of the above cases, only the minimum required information will be shared, and recipients are bound by enforceable confidentiality obligations.